Reviews
State Farm® Agent Scotty Dunnam
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Veronica Leon
November 3, 2026
"Scotty Dunham and his team are dynamic! I have recommended them to a few people with one now being an official client. Professional and prompt, I am always satisfied with their service."
We responded:
"Veronica, thank you for taking the time to leave us a review! I'm happy to hear that you find our team dynamic and that you're satisfied with our service. We truly appreciate your recommendations and trust in us. Let us know if we can help with anything else!"
Jay Moskowitz
October 15, 2026
"We own rental property in Tennessee. We needed an agent to help with some insurance because we were switching property managers and at same time needed to review our insurance policies.
Our property manager referred us to Scotty’s agency and I was working with a point person named Jessica.
If you’re ever looking for a five star experience, with someone who is incredibly knowledgeable, and he was also incredibly responsive, give this agency a call and ask for Jessica.
I am sure that there are other agents that work with Scotty that are fantastic, but I never had to talk to any of them because Jessica handled me from our first phone call to finally receiving my proof of insurance and the process moved along so smoothly and so quickly because she handled everything.
She spent time on the phone with me and was never impatient and seemed genuinely interested in me and my family and how to best serve me. It was an incredible and positive experience.
Jessica, thank you for your time and effort and expertise. I’m looking forward to a long standing relationship with this agency and with you and we feel very lucky to have received the referral. I wouldn’t hesitate for one second to refer you and I’m looking forward to the opportunity to do that.
Thank you again."
We responded:
"Thank you, Jay, for sharing your experience! I'm really glad to hear that Jessica was able to provide such knowledgeable and responsive service for your rental property insurance needs. It's wonderful to know that she made the process smooth and took the time to understand your family's needs. We truly appreciate your kind words and your willingness to refer us. We're excited to continue working with you and are here whenever you need us. Feel free to reach out if you need anything else!"
Marcus C.
October 12, 2026
"Great Conversation"
We responded:
"Marcus, thank you for taking the time to leave us a review! I'm glad you enjoyed our conversation. It's always a pleasure to connect with our customers. Let us know if we can help with anything else!"
Tasia Harris
October 1, 2026
"My experience was exceptional! I called in and was quoted ann offer I couldn’t refuse! The amount I was paying for my car insurance at another company, I got cheaper plus added insurance for my commercial property all at State Farm! Amanda is the best! Tell her I sent you!!"
We responded:
"Thank you, Tasia, for sharing your experience! I'm happy to hear that we could offer you a great deal on your insurance needs. Amanda is indeed fantastic, and I'll be sure to pass along your kind words to her. We're glad to have you with us. Let us know if we can help with anything else!"
Brenda Shotwell
October 1, 2026
"I've been working with Sandra for a long time. They've taken care of me well for so many years. Thank you."
We responded:
"Thank you, Brenda! I'm happy to hear that Sandra has been taking great care of you over the years. We truly appreciate your loyalty and trust in us. Feel free to reach out if you need anything else!"
Tina Ratliff
September 29, 2026
"Excellent customer service 👍"
We responded:
"Tina, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our customer service. We're always here if you need anything else!"
Tammy Bell
September 25, 2026
"We are exceptionally pleased with the service we receive from Jessica. She always makes sure that we have exactly what we need. If it’s something she can’t cover she tells us who to reach out to that can help us. She is always patient, kind and a pleasure to work with. Since the first time we talked with her about insurance it’s felt more like a friend relationship than a business relationship."
We responded:
"Thank you for the 5 stars Tammy! We appreciate the review. Have a great weekend. "
Coleman Sines
September 17, 2026
"I have been with Scotty Dunnam State Farm for 4 years now and have always been impressed by their customer service, affordable rates, and multitude of premiums available to lower your rates and maximize your benefits. I personally recommend speaking with Mrs. Jessica Perez-Jones, she has provided exceptional customer care and useful advice for the entirety of my experience with State Farm. I do not intend to switch my provider or agent for the foreseeable future, and highly recommend this bureau to anyone seeking quality care."
We responded:
"Thank you, Coleman, for sharing your experience with us! I'm glad to hear that our customer service and options have met your expectations over the years. Jessica will be thrilled to know her efforts have made such a positive impact. We appreciate your recommendation and are happy to have you with us. Let us know if we can help with anything else!"
kenisha berry
September 17, 2026
"Jessica was absolutely wonderful to work with! She was personable, professional, responsive, and made the entire insurance process easy and stress-free. Most importantly, she took the time to find me great coverage while saving me money. She answered all of my questions promptly and made sure I felt comfortable with everything before moving forward. I truly appreciated her excellent customer service and highly recommend Jessica to anyone looking for an insurance agent who genuinely cares about her clients!"
We responded:
"Thank you, Kenisha! I'm so happy to hear that Jessica made your insurance experience easy and stress-free. It's great to know she was able to find you excellent coverage while being attentive to your needs. We truly appreciate your recommendation. Feel free to reach out if you need anything else!"
Shelia Maclin
September 14, 2026
"Answered all questions that I had, I left feeling really good about my policies, he was very knowledgeable and easy to talk to"
We responded:
"Shelia, thank you for taking the time to leave us a review! I'm glad to hear you felt comfortable and well-informed about your policies. It's important to us that you have a positive experience. Feel free to reach out if you need anything else!"
Deborah Stevens
September 11, 2026
"Hunter was so helpful with getting our home insurance taken care of and switching our auto insurance also. I was able to walk in without an appointment and kindly greeted and helped immediately!"
We responded:
"Thank you, Deborah! I'm glad we could help you with your insurance needs. We strive to offer prompt and friendly service, and it's wonderful to know you experienced that. Let us know if we can help with anything else!"
James Thomas
September 5, 2026
"Great customer service!"
We responded:
"Thank you, James! I'm happy to hear that you had a great experience with our customer service. We always aim to provide the best support possible. Let us know if we can help with anything else!"
Dominique
September 3, 2026
"I’ve been with Scotty Dunnam at State Farm for about 3 years now, and I couldn’t be happier! Jessica is absolutely amazing—so kind, helpful, and always there when I need her. I truly appreciate everything she does!
I definitely recommend Scotty Dunnam office if you’re looking for insurance ."
We responded:
"Thank you, Dominique! I'm really glad to hear that you've had such a positive experience with our office over the past three years. Jessica is indeed wonderful, and we're happy to have her on our team. We appreciate your recommendation and are here to help whenever you need us. Thanks for being part of our office family!"
Kevin Carpenter
September 2, 2026
"Their office is awesome! Always so helpful! Alisha is the best and she explains everything and really listens!"
We responded:
"Kevin, thank you for taking the time to leave us a review! I'm glad you find our office helpful and that we can explain everything clearly while listening to your needs. We appreciate your support!"
Abbey Pucylowski
August 28, 2026
"Manda was extremely helpful is getting my auto and renters insurance handled!!"
We responded:
"Abbey, thank you for taking the time to leave us a review! I'm happy to hear that Manda was able to assist you with your auto and renters insurance. We appreciate your support!"
Henry Armstrong
August 27, 2026
"Hunter was very informative about several StatesFarm products that could save us money down the road He was very helpful"
We responded:
"Thank you, Henry! I'm glad to hear you found the information about our products helpful. We always aim to make sure our customers are informed and satisfied. Let us know if we can help with anything else!"
Hannah Hood
August 25, 2026
"I can’t express my gratitude enough for the help that Manda Traver provided me in obtaining a homeowner’s policy for my new home purchase in addition to writing my auto policy and PLUP. She was thorough, responsive, and incredibly knowledgeable, and I’m so thankful to have had her support through the process. 10/10 recommend!"
We responded:
"Hey, Hannah! Thank you for recognizing Manda’s thorough and responsive approach. We appreciate hearing that her knowledge and support made such a difference during your new home purchase!"
Tim Straub
August 24, 2026
"Very personable and at a great price."
We responded:
"Tim, thank you for taking the time to leave us a review! I'm happy to hear you found our service personable and our prices great. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
Richard R
August 24, 2026
"Excellent customer service"
We responded:
"Richard, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our customer service. We strive to provide the best support possible. Let us know if we can help with anything else!"
Joonwoo Lee
August 24, 2026
"Jessica is the best, she is very helpful, very clear, and delightful to work with; she gave both of us the best insurance set up experience. Also helped us get the optimal deal. Highly recommend."
We responded:
"Thank you! I'm glad to hear that Jessica provided you with such a positive experience and helped you find the right insurance. We appreciate your recommendation and are here if you need anything else!"
Crystal Norment
August 20, 2026
"Alisha and Jessica were very helpful. They always try to get you the best coverage and help manage prices."
We responded:
"Crystal, thank you for taking the time to leave us a review! I'm happy to hear that Alisha and Jessica were able to assist you with your coverage and pricing needs. We appreciate your support!"
Shaniki Macklin
August 13, 2026
"Hunter was the absolute best. He was very patient. He took time to answer any questions that I had. I love the fact that he was not pushy at all. Thanks Hunter for a phenomenal experience"
We responded:
"Thank you, Shaniki! I'm glad to hear that Hunter provided you with such a positive experience. We always aim to be patient and helpful, and it's great to know Hunter made you feel comfortable and informed. We're here if you have any more questions or need assistance!"
Myosha Ware
August 13, 2026
"Great people and great prices"
We responded:
"Myosha, thank you for taking the time to leave us a review! I'm happy to hear you had a positive experience with our team and found our prices to your liking. We're always here if you need anything else!"
Donnie Huffman
August 12, 2026
"Just let their office and the team there was extremely pleasant, thorough, and very informative. Alisha did an outstanding job reviewing all my coverages and went way beyond what I had expected. The team really does care about your needs."
We responded:
"Thank you for your review, Donnie. I'm glad to know that our team provided you with a pleasant and informative experience. We always aim to go above and beyond for our customers. Let us know if we can help with anything else!"
Evelyn Kimble
August 12, 2026
"I had an amazing experience with Hunter. He worked with me to get the best monthly premium for my 2020 Range Rover Velar. He was professional, patient and worked diligently in providing the necessary information that I was getting the best coverage for my automobile. I greatly appreciated working with him."
We responded:
"Evelyn, thank you for taking the time to leave us a review! I'm happy to hear that Hunter was able to assist you in finding the best coverage for your Range Rover Velar. We strive to provide professional and thorough service, and it's great to know Hunter delivered on that. We're always here if you need anything else!"