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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chris Edwards

October 17, 2023

5  out of  5 rating by Chris Edwards
"Awesome customer service and super friendly. They go above and beyond for the customer and I highly recommend using them over other representatives."

LaTasha Brady

October 12, 2023

5  out of  5 rating by LaTasha Brady
"My husband and I have been State Farm customers for years and while being a customer I met Jessica Perez-Jones. Jessica has always always been super helpful. She has an amazing attitude, and she’s so knowledgeable. Talking about insurance can be a little intimidating, but she is so easy to talk to and she takes the time explain the policies and the benefits. Thank you Jessica for always delivering exceptional service!!!"

Mutazz mckinney

October 9, 2023

5  out of  5 rating by Mutazz mckinney
"Jessica, is top-notch! She was extremely detailed in explaining all things insurance. Jessica, is definitely a subject matter expert in this field. Did I mention, her hospitality is superb? In my Memphis native tong , "Yall give Jessica a call" , she gone get you right, mane"! Thanks Jessica. I appreciate all you do. Mutazz"

vijay patel

October 6, 2023

5  out of  5 rating by vijay patel
"Excellent service Jessica"

ouj Thomas

October 4, 2023

5  out of  5 rating by ouj Thomas
"She was very helpful and nice."

Matt Snow

October 3, 2023

5  out of  5 rating by Matt Snow
"My experience with Scotty was first class today. He was very patient in answering all of my questions and I switched from being an Allstate customer for over 10 years. Scotty's personal touch and honesty put him over the top of his competition. He's very knowledgeable about auto, home, and life insurance, and pointed out all the places that I had exposure with my Allstate coverage. I highly recommend Scotty for all your insurance needs."

Wes Mobley

September 30, 2023

5  out of  5 rating by Wes Mobley
"Excellent service, Scotty took the time to help us understand what insurance we needed."

Sallie Summerlin

August 11, 2023

5  out of  5 rating by Sallie Summerlin
"The best customer service!"

Bri Williams

August 3, 2023

5  out of  5 rating by Bri Williams
"Sandra has always been so helpful and easy to talk to! I appreciate her so much!"

Melanie Barnett

August 2, 2023

5  out of  5 rating by Melanie Barnett
"Best agent that you could ask for! We are so lucky!"

jean lim

July 19, 2023

5  out of  5 rating by jean lim
"Good service.."


July 15, 2023

5  out of  5 rating by Digital_F1aw
"Great help, thorough & clear on what was covered & what all the tiny details practically meant, smooth transfer of my old policy from another place into state farm, kind, answered my questions adequately, didn’t rush me, & was able to get me setup & papers finalized then & there. Great service at a good price!"

Mike Moss

June 30, 2023

5  out of  5 rating by Mike Moss
"Jessica Perez-Jones with Scotty Dunnam State Farm in Bartlett, Tn did an outstanding job of converting me back to a State Farm customer. She increased my coverages, decreased by premium by several hundred dollars, and made the process smooth and painless from start to finish. In a time of bad, bad customer service in general, Jessica was exemplary in her efforts. I would recommend anyone to give her a call and just see what she might could do for you. Great job, Jessica!!"

mardarius bell

June 23, 2023

5  out of  5 rating by mardarius bell
"Everything was grateful"

Samuel Wiseman

May 2, 2023

5  out of  5 rating by Samuel Wiseman
"Scotty is the best insurance agent around! He has done the best job finding me the best coverage. Big thanks to Scotty Dunnam State Farm!"

Amanda Etherington

April 18, 2023

5  out of  5 rating by Amanda Etherington
"We love working with Scotty! He’s knowledgeable, friendly, and is my go to when I need something notarized!"

Emily Willard

March 24, 2023

5  out of  5 rating by Emily Willard
"We reached out to Scotty and within a day we had the information we requested. We thought about it all and then got back to him about swapping, and again within that day we had everything swapped over. Super easy process!"

Mindy Collins

February 14, 2023

5  out of  5 rating by Mindy Collins
"Scotty Dunnam State Farm has great service and is very professional. Their automobile insurance is very affordable! Check them out!"

Shivam Pandey

February 14, 2023

5  out of  5 rating by Shivam Pandey
"The customer service is highly supportive and friendly. They were able to smoothly get me on board in a day. They're transparent in their communication of discount offers floating around. For eg. Drive Safe app. With clean paperwork process, I would surely recommend this agency to others. Thank you to Jessica Jones and her efficient team!"

Carol Burke

February 14, 2023

5  out of  5 rating by Carol Burke
"From the first moment we spoke on the telephone, Jessica Perez-Jones has always been so kind. We moved from Virginia to Tennessee and she was so helpful getting all of our files quickly transferred. Jessica is never too busy to take time to answer questions in such a way that I understand the answer but never patronizes me. She is a genuine people person."

Daniel Gavarrete

February 13, 2023

5  out of  5 rating by Daniel Gavarrete
"very good experience and friendly"

April Chambers

February 13, 2023

5  out of  5 rating by April Chambers
"Jessica was simply amazing! I love that she was courteous and very professional. She's a rock star and a great asset to the agency."

Leslie Harris

February 12, 2023

5  out of  5 rating by Leslie Harris
"Scotty is an excellent agent! After we noticed our premiums rising with our former insurance company, we reached out. Scotty found us better coverage at a better rate than what we’d had. He’s accessible, friendly, knowledgeable, and truly concerned about his clients! We are so glad we made the switch to work with him!"

Megan Hodum

December 27, 2022

5  out of  5 rating by Megan Hodum
"Scotty was very helpful with getting me rental insurance for my apartment."

Jessica Tolbert

October 11, 2022

5  out of  5 rating by Jessica Tolbert
"Jessica and Scotty were helpful and diligent. They made sure I understood my insurance options and the details of each. Service was thorough and information was very easily accessible. Thank you!!"